Terms & Conditions

1. You must be at least 18 years of age or have the legal right to possess adult products in your area or community and are not offended by adult merchandise including such things as Sex Toys, Bondage Equipment, Vibrators and other adult related products. By entering this website you have released and discharged the providers/owners and creators of this site from any and all liability which might arise from using this website.
2. All goods supplied by sextoysuk.uk.com remain the property of the vendor Net 1on1 Ltd until such time as they are paid for in full. sextoysuk.uk.com is the trading name of Net 1on1 Ltd (vendor).
3. All goods sold through this site are sold as 'novelty goods'. The vendor Net 1on1 Ltd cannot be held responsible for any injury caused by improper use.
4. This site trades in accordance with recent EU directives for online trading as follows:

A. We provide a secure checkout for the encrypted delivery of sensitive customer information such as contact and credit card details. Please see our 'Your Security' page.

B. All goods come with a 14 day satisfaction guarantee. If for any reason you are not happy with your purchase simply return it to us within 14 days of placing your order and we will exchange it for an alternative product or refund your money (P&P costs are non refundable).

Returns conditions:

1. Goods MUST BE unused (we adhere to strict health and hygiene conditions).
2 .Goods must be in their original condition & packaging.
3. Goods must be received back at our office within 14 days from the day you placed your order.
4. Lingerie and items of clothing are non refundable and non exchangeable.

If we suspect that the goods have been used or any of the above conditions are not met we reserve the right to return the goods without notice. Items supplied in sealed packaging that have been opened are non refundable and non exchangeable.

Notice is given that free offers and our P&P costs will be accounted for if returned goods takes the order value below the free offer level. The value of free offer goods will be deducted from any refund that may be due. To avoid refund deductions please return any free offer goods with your returns if your order value will drop below the free offer level.
5. All Packages returned to us unclaimed via the Royal Mail or our courier providers Amtrak will be subject to reshipping charges as defined below:

A. Standard reshipping charge £2.50
B. Guaranteed next day reshipping charge £7.50

6. Your credit card is charged in the name of our parent company Net 1on1 Ltd (www.net1on1.com).
7. All claims for delivery shortages and damages must be reported to sextoysuk.uk.com within 3 days of the delivery date. All goods are supplied with a 90 day fault warranty (faulty goods can only be returned for exchange not refund once outside of our 14 day satisfaction guarantee).
8. Products shown on this website may vary slightly from the images displayed.
9. sextoysuk.uk.com cannot be held responsible for orders delayed by incorrect address information supplied during the checkout process.
10. Material on this site may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way. All material is the copyright property of Net 1on1 Ltd.
11. Use of this site constitutes your acceptance of these terms and conditions which take effect on the date which you first use the site. These Terms and Conditions do not affect your statutory rights.